Privacy Policy

Root & Branch Camarillo Tree Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website or services. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a service, contact us, or use our website. This may include:

• Your name, address, email address, and phone number
• Property details and service requirements
• Payment information when you use our services
• Communication preferences and service history
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and how you interact with our site. This may include:

• Your IP address, browser type, and operating system
• Pages you visit, links you click, and time spent on our site
• Referring website or search terms that brought you to our site
• Device identifiers and mobile network information

We use cookies and similar tracking technologies to collect this information and improve your experience on our website.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To communicate with you about quotes, appointments, and service updates
• To process payments and maintain transaction records
• To respond to your questions and provide customer support
• To send you marketing communications if you have opted in
• To comply with legal obligations and protect our rights
• To analyze website usage and improve our online presence

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• With service providers who help us operate our business and provide services
• With payment processors to complete transactions
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our customers
• In connection with a business transaction such as a merger or sale
• With your consent or at your direction

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account information and password.

Your Choices and Rights

You have several rights regarding your personal information:

• Access and Update: You can request access to the personal information we hold about you and ask us to correct any errors.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
• Cookies: You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Root & Branch Camarillo Tree Services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will take steps to delete that information.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information. To exercise your rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. Your continued use of our website and services after changes are posted means you accept the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: